The Data Controller is Arkana Spot S.R.L., Viale Caduti per la Resistenza 711, 00128 Rome, Italy, VAT No. IT18337901005. For privacy matters, contact admin@arkanaspot.com.
Contact form data: name, email, company name, VAT number and message content.
Order data (where applicable): company details, delivery address, contact person, phone number and ordered products.
Technical data: this website does not collect analytics data by default. Cookie preferences are stored locally in your browser and are not transmitted to us.
Responding to enquiries; processing and delivering wholesale orders; complying with legal and accounting obligations; sending commercial communications only with explicit consent.
Processing relies on: performance of a contract for orders; legitimate interest for responding to enquiries; legal obligation for accounting; and consent for marketing and non-essential cookies.
Enquiry data is kept only as long as necessary and up to 12 months for follow-up. Order and invoicing data is retained as required by applicable law. Marketing consent data is kept until withdrawn.
Data may be shared with logistics partners, IT/hosting providers and accounting or legal advisors, strictly as necessary. We never sell personal data.
Where data is transferred outside the EU/EEA, appropriate safeguards are applied, such as Standard Contractual Clauses.
We apply technical and organizational measures including access controls, encrypted connections and data minimization.
Under the GDPR you have the right to access, rectify, erase, restrict and port your data, and to object to processing. Contact admin@arkanaspot.com to exercise these rights.
Where processing is based on consent, you may withdraw it at any time by emailing us, without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with your supervisory authority. In Italy, this is the Garante per la Protezione dei Dati Personali.
Our website and products are not directed at children under 16, and we do not knowingly collect their data.
We may update this policy from time to time. Last updated: July 2026.